This Policy applies as between you, the User of this Web Site and Trillium Learning Group LLC the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein. Effective Date: October 12, 2026
In this Policy the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
"Cookie": means a small text file placed on your computer by Trillium Learning Group LLC when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.
"Data": means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
"Trillium Learning Group LLC”: means Trillium Learning Group LLC, a Washington limited liability company operating as Trillium Professional Learning, with a business mailing address at 1780 Iowa St #1033, Bellingham, WA 98229.
"Service": means collectively any online facilities, tools, services or information that Trillium Learning Group LLC makes available through the Web Site either now or in the future;
"System": means any online communications infrastructure that Trillium Learning Group LLC makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Web Site and is not employed by Trillium Learning Group LLC and acting in the course of their employment; and
"Website": means the website that you are currently using (trillium.learnworlds.com) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions.
Without limitation, any of the following Data may be collected:
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2.1 name;
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2.2 date of birth;
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2.3 job title & profession, state registry ID if applicable and necessary for processing of PD hours in applicable states;
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2.4 contact information such as email addresses and telephone numbers;
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2.5 demographic information such as post code, preferences and interests;
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2.6 Purchase and transaction information, such as courses purchased, payment status, and transaction references. Payment details are processed by third-party payment providers such as Stripe. Trillium Professional Learning does not directly store complete credit or debit card numbers.
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2.7 IP address (automatically collected);
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2.8 web browser type and version (automatically collected);
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2.9 operating system (automatically collected);
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2.10 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
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2.11 Cookie information (see Section 7.2 below).
- 2.12 Learner information, including course progress, video viewing records, assessment results, submitted assignments, certificates, and completion-reporting records.
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3.1 We retain personal Data for as long as reasonably necessary to provide our services, maintain training and certificate records, meet applicable legal and training-registry requirements, resolve disputes, and administer our business. Retention periods may vary depending on the type of information and the purpose for which it is held.
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3.2 We may share Data with service providers as reasonably necessary to operate our business and deliver our services, with applicable training registries for completion reporting, and where required or permitted by law. See Section 4 for further details.
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3.3 We use reasonable safeguards to protect personal Data in accordance with applicable law. For more details on security, see Section 9.
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3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
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3.4.1 internal record keeping;
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3.4.2 improvement of our products / services;
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3.4.3 Sending promotional emails about our products and services, subject to applicable law. You may unsubscribe from marketing emails at any time.
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3.4.4 Administering learner accounts, delivering courses, reviewing assignments and course completion, issuing certificates, reporting eligible training completions to applicable registries, and responding to customer inquiries.
Trillium Learning Group LLC uses third-party providers for services such as course hosting, video delivery, payment processing, email, analytics, and other business operations. These providers, including LearnWorlds and payment providers such as Stripe, may process personal Data as necessary to provide their services.
We may also share learner identification and completion information with applicable state training registries or approval agencies to report eligible professional development hours.
Third-party providers may process information under their own privacy policies and applicable law. Our Website may contain links to external websites; we do not control their content or privacy practices.
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5.1 Trillium Learning Group LLC may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
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5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.
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6.1 You may unsubscribe from promotional emails using the unsubscribe link in those emails or by contacting Chelsea@trilliumprofessionallearning.com. You may still receive messages necessary to administer your account, purchases, courses, or certificates.
- 6.2 You may contact us to ask about or request restrictions on our use of your personal Data. Some information must be processed or shared to provide purchased services, report eligible training completions, or meet applicable legal requirements. We will honor requests as required by applicable law.
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7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
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7.2 This Website may use cookies and similar technologies to operate properly, remember preferences, and support analytics or third-party services. You may manage cookies through your browser settings and any cookie controls available on the Website. Restricting necessary cookies may affect login, course access, or other Website functions.
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8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
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8.2 You may request access to, correction of, or deletion of your personal Data by contacting Chelsea@trilliumprofessionallearning.com. We may need to verify your identity before fulfilling a request. We will respond in accordance with applicable law. Some records may need to be retained for legal obligations, training reporting, certificate verification, or other permitted purposes.
Data security is important to Trillium Learning Group LLC. We use reasonable administrative, technical, and organizational safeguards to protect personal Data, including safeguards provided by our third-party service providers. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. Users are responsible for keeping their login credentials confidential.
Trillium Learning Group LLC may update this Privacy Policy from time to time. The current version will be posted on this Website with its effective date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
If you have questions about this Privacy Policy or your personal information, contact Chelsea@trilliumprofessionallearning.com.
